Shipping & Delivery

Where do you ship to?

We deliver across all of Egypt.

Will someone confirm my order before it ships?

Yes. We always call to confirm every order before shipping to ensure size, address, and product details are correct.

Can I schedule my delivery?

You can request preferred times with the delivery agent, and we’ll do our best to accommodate.

Which courier company do you use?

We work with trusted delivery partners in Egypt to ensure fast, trackable delivery.

How long does delivery take?

Estimated delivery times is 1 to 4 working days.

How can I track my order?

Once your order is confirmed, you'll receive a tracking link via WhatsApp or SMS so you can follow your delivery.

Is shipping free?

Shipping fees vary based on destination and will be shown at checkout or confirmed during order processing.

Is cash on delivery available?

Yes, cash on delivery is available. Also, you can also pay online using your card at checkout — whichever is more convenient for you.

Can I buy now and pay later?

Yes, you can! We offer Buy Now, Pay Later options through Tabby, Sympl, and ValU. Just choose the installment plan that works best for you.

Can I try the shoes before receiving them?

Yes! We offer product inspection upon delivery, so you can try the shoes and check the size, quality, and fit before accepting the order. Your satisfaction comes first.

What if the shoes don’t fit me?

No problem! We offer size exchanges within 7 days — as long as the shoes are unworn and in original condition. And since we offer inspection upon delivery, you can try them on before accepting the order.