Returns & Refunds

Can I try the shoes before receiving them?

Yes! We offer product inspection upon delivery, so you can try the shoes and check the size, quality, and fit before accepting the order. Your satisfaction comes first.

What if the shoes don’t fit me?

No problem! We offer size exchanges within 7 days — as long as the shoes are unworn and in original condition. And since we offer inspection upon delivery, you can try them on before accepting the order.

Can I return or exchange my order?

Yes, we offer easy exchanges within 7 days of delivery. Plus, you can inspect the product before accepting it — so you’re confident in what you receive. Just keep the shoes in original condition and packaging.

Do you offer refunds?

We currently offer exchange only, not refunds — unless the item is defective. However, you can always inspect your order at delivery to ensure everything is perfect before you accept it.

What if I receive the wrong or a damaged item?

If there’s any issue with your order, please let us know within 48 hours. We’ll replace it at no extra cost. Remember, you can always check your item at delivery for peace of mind.