Yes. Every pair is handcrafted using 100% genuine leather — no synthetics, no shortcuts. We select our leather for durability, comfort, and timeless elegance.
We focus on premium materials, precise craftsmanship, and classic design. Each pair is handmade by skilled artisans, offering you long-lasting comfort and signature style.
Like any fine leather product, a little care goes a long way. Just wipe them with a soft cloth and use a leather conditioner occasionally to keep them looking their best.
Yes. From cutting the leather to stitching the final details, every step is done by hand to ensure quality, comfort, and character.
Yes — as long as your order hasn’t been confirmed or shipped. Just contact us on WhatsApp as soon as possible.
Yes. We always call to confirm every order before shipping to ensure size, address, and product details are correct.
Yes, cash on delivery is available. Also, you can also pay online using your card at checkout — whichever is more convenient for you.
Yes, you can! We offer Buy Now, Pay Later options through Tabby, Sympl, and ValU. Just choose the installment plan that works best for you.
We work with trusted delivery partners in Egypt to ensure fast, trackable delivery.
After confirmation, we’ll send you a tracking number via WhatsApp or SMS so you can follow your shipment easily.
You can request preferred times with the delivery agent, and we’ll do our best to accommodate.
Yes! We offer product inspection upon delivery, so you can try the shoes and check the size, quality, and fit before accepting the order. Your satisfaction comes first.
No problem! We offer size exchanges within 7 days — as long as the shoes are unworn and in original condition. And since we offer inspection upon delivery, you can try them on before accepting the order.
Yes, we offer easy exchanges within 7 days of delivery. Plus, you can inspect the product before accepting it — so you’re confident in what you receive. Just keep the shoes in original condition and packaging.
We currently offer exchange only, not refunds — unless the item is defective. However, you can always inspect your order at delivery to ensure everything is perfect before you accept it.
If there’s any issue with your order, please let us know within 48 hours. We’ll replace it at no extra cost. Remember, you can always check your item at delivery for peace of mind.
Yes — our shoes follow standard European sizing. If you’re unsure, feel free to send us your foot length (in cm) on WhatsApp and we’ll help.
We usually recommend going one size down if you’re between sizes. You can also message us for a more tailored suggestion.
Yes — if you're a retailer or buyer, please contact us directly and we’ll provide details on bulk pricing and timelines.
